When you choose Absolute Performance, you can be sure each gym we install is designed to enhance performance and maximise potential. We hope that you enjoy using your new equipment, to help you get the most out of your gym equipment we have included some helpful information below that will help keep your gym performing at its peak.
Warranty
Every piece of equipment we supply comes with at least a 12 month warranty. All our welds and joints come with a lifetime guarantee so you can rest assured that high performance of your gym space is guaranteed.
All our equipment is built to endure and is backed by our comprehensive warranty and rapid response service. Our engineers are on hand in case of a breakdown or fault.
Call support 02920 362 664 or email support@aperformance.co.uk
It doesn’t happen often but there is nothing worse than having to restrict the usage of your gym or a piece of equipment due to a breakdown that’s why we offer a rapid response service.
In the first instance our engineers will try to resolve any issues over the phone. For more troublesome issues we’ll arrange a call out so that you can be back to full strength as soon as possible.
Servicing
We offer in-house annual servicing and maintenance contracts for all the equipment we provide. Every 12 months we will visit your facility and check all fixings, machines and equipment to ensure you, your team and students can continue to enjoy the facility without interruption.
Equipment cleaning
Joint checks
Nut and bolt & Safety checks
Moving part lubrication
Wear and tear checks
Full service report
Keep your facility in peak condition with an annual servicing and maintenance plan. Call us to arrange a service plan for your facility.
Free gym health checks*
Losing a piece of equipment due to damage can have a serious effect on the smooth running of your business and your bottom line. So we offer a Gym Health Check service which will clearly identify any maintenance or repair issues before they become a problem.
Checks include:
- Cables and pulleys
- Equipment functions
- Bike cranks
- Bearings
- Digital screens
Checks are carried out by our experienced installation and maintenance engineers and can also be included as part of an annual service plan.
*Gym health checks are carried out free of charge, any repairs required are subject to additional charges. Our Gym Health Check service is available for all gyms, regardless of age or equipment manufacturer.
Keep your kit tip top! Keep your equipment performing at its best with these top tips.
Encourage members to wipe down equipment with sanitiser after each
Use a microfibre cloth with a mild non-abrasive cleaning solution to remove dust and surface dirt
For our rubber floors, clean off loose dirt with a vacuum cleaner and mop using a light detergent (no bleach or machine cleaners)
Perform weekly visual inspections, looking for signs of wear and tear or damaged parts